Over the last few
years, the potential for growth in facilities
management (FM) outsourcing within the healthcare and education sectors has
been limited, largely due to factors such as political and economic
uncertainty, cuts in public sector budgets and closure of a number of facilities.
Growth within the market for outsourced
integrated services and TFM in health and education has therefore been on the modest side. In 2017, the market was estimated to be worth
£3.2bn – around 2% lower than in the previous year.
FM market growth has also been hampered by a decline in
the number of large-scale projects undertaken. Although healthcare and
education represent two of the largest Government departments in terms of
PFI/PF2 activity, the number of schemes being signed off on a year-by-year
basis is declining due in part to the difficulty in obtaining finance.
In both the healthcare and education sectors there has
been a gradual trend towards bundled service and TFM contracts, largely at the
expense of single-service varieties. That said, single service contracts remain
prevalent within certain market sectors, such as catering in primary and
secondary schools. The growing adoption of bundled and TFM contracts has had a
positive effect on market value, since these tend to be higher priced. However,
the reduction in the number of PFI projects, together with greater contract
renegotiation, has limited growth within the TFM sector in the hospital sector.
Healthcare represents the larger of the two sectors
covered by this report, although the sector is mature and has declined 3%
within the last year. The sector has been impacted by pressure to minimise
operational costs to protect frontline services, as well as ongoing
rationalisation of the NHS estate as under-utilised premises are sold off. Acute
hospitals account for a significant percentage of outsourced FM services, with
outsourcing most commonplace in areas such as community health providers and
general/acute hospital care.
FM outsourcing is less well-established within the education
sector. In 2017, market value saw a small decline compared to the previous year,
as growth was affected by restrictions on budgets. Outsourcing of FM services
within education is heavily skewed towards primary and secondary schools, which
account for almost three-quarters of market value.
Building, engineering & maintenance and cleaning
represent two of the most commonly outsourced FM services within the healthcare
industry. Although maintenance is also dominant within the education sector,
back office functions such as administrative and clerical functions, along with
catering, are also widely outsourced. Energy management is likely to provide
opportunities in the FM sector.
The higher-level merger and acquisition activity within the
FM market appears to have stagnated, most likely due to the current political
and economic uncertainty and the low margins currently obtained in the
contracted-out services sector. The market’s leading players have appeared more
inclined to divest businesses rather than acquire them, in order to focus on
core areas of expertise. Until its collapse, Carillion was one of the leading
providers of FM services to the health and education sectors.
Fiona Watts of AMA Research said: “The outlook for the FM outsourcing market within healthcare and
education is considered moderately positive over the short to medium term, although
growth within both sectors is likely to depend upon the prevailing political
and economic situation. Government encouragement of greater private sector involvement
is expected to continue, providing some optimism in the market.”
A further boost to the market should arise from the continued
shift away from single service contracts towards bundled service and TFM
packages. This trend is likely to have a more substantial impact within the
education sector, where single-service contracts still dominate in several
areas. However, budgets are likely to remain restricted for the foreseeable
future, despite recent commitments from the Government to increase funding in
the NHS and refurbishment of schools.
The ‘FacilitiesManagement Outsourcing - Health & Education Market Report – UK 2018-2022’
report is published by AMA Research, a leading provider of market research and
consultancy services with over 25 years’ experience within the construction and
home improvement markets. The report is available now and can be ordered online
at www.amaresearch.co.uk or by calling 01242
235724.